Quick Answer: "Processing" means we've received your order and are preparing it for shipment. This takes 1-2 business days.
Detailed Explanation:
Processing Status Breakdown:
"Order Received"
- Your payment was successful
- Order is in our fulfillment queue
- Usually updates within 4-6 hours
"Processing"
- Items are being picked and packed
- Quality check being performed
- Shipping label being prepared
- This stage takes 1-2 business days
"Shipped"
- Package left our warehouse
- Tracking number activated
- You'll receive shipping confirmation email
What NOT to worry about:
- Processing status staying the same for 1-2 days is completely normal
- Weekend orders staying in "processing" until Monday is expected
- No tracking updates until the "shipped" status
When to contact us:
- Processing for 3+ business days
- Status hasn't changed from "order received" after 24 hours on a business day
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