What does 'processing' mean?

Modified on Mon, 2 Jun at 12:09 PM

Quick Answer: "Processing" means we've received your order and are preparing it for shipment. This takes 1-2 business days.


Detailed Explanation:


Processing Status Breakdown:

"Order Received"

  • Your payment was successful
  • Order is in our fulfillment queue
  • Usually updates within 4-6 hours

"Processing"

  • Items are being picked and packed
  • Quality check being performed
  • Shipping label being prepared
  • This stage takes 1-2 business days

"Shipped"

  • Package left our warehouse
  • Tracking number activated
  • You'll receive shipping confirmation email

What NOT to worry about:

  • Processing status staying the same for 1-2 days is completely normal
  • Weekend orders staying in "processing" until Monday is expected
  • No tracking updates until the "shipped" status

When to contact us:

  • Processing for 3+ business days
  • Status hasn't changed from "order received" after 24 hours on a business day

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