How to Exchange Products

Can I Exchange an Item?

Yes — we offer exchanges for different variants of the same product (e.g. size, model, or hand orientation), based on availability.

Here’s how it works:

1. Submit your request via our Returns Portal

2. Select “Exchange” and choose your preferred variant

3. Once your request is reviewed and approved, we’ll process the exchange

What Happens Next:

• Your replacement item will be shipped out as soon as it's ready

• If there's a price difference, we’ll either issue a partial refund or send you a secure payment link for the outstanding balance

• You’ll receive tracking info and updates along the way

Important: Exchanges are only accepted within 14 days of delivery, and items must be unused, in original packaging, and meet our return eligibility criteria.

Questions? Contact us at support@sure-golf.com.