Damaged Package on Arrival

Received a damaged or incorrect item?
We’ll make it right. You can take action in one of two ways:

• Contact Support: support@sure-golf.com

• Start a return: Returns Portal

Return Policy Overview
You have 14 days from receiving your item to request a return for most new, unopened items.

To be eligible:

• Items must be unworn, unused, and in original packaging

• You must include proof of purchase

What to Expect

• Returns can take a few days to process once received

• You’ll receive updates at each step so you’re never left in the dark

• Customers provide their own return shipping label

  • We only supply labels for warranty-related claims

For full details or to begin a return, visit our Returns Portal.

Reminder: Please inspect your order when it arrives.
If anything is damaged, defective, or incorrect, contact us right away so we can resolve it quickly.