Will I pay customs fees?

Modified on Tue, 3 Jun at 5:06 PM

Quick Answer: EU customers: No additional fees - duties included at checkout. North America: No duties expected. Other international: May have customs fees determined by your country.

Regional Customs Information:

European Union:

  • Duties included: Import taxes collected at point of sale

  • DDP shipping: Delivered Duty Paid terms

  • No additional charges: Smooth customs clearance

  • Rare courier errors: Don't pay if charged - contact us immediately

North America:

  • No duties expected: Fulfillment from Illinois center

  • Domestic-like delivery: No customs clearance for US orders

  • Canada: Minimal duties expected due to trade agreements

Other International:

  • Customer responsibility: Import taxes, customs duties, and fees

  • Country-specific: Varies by destination country policies

  • No control: Sure-Golf cannot predict or control these charges

  • Local customs office: Contact for specific information

Understanding EU DDP Service:

What DDP Means:

  • Delivered Duty Paid: We handle all customs processes

  • Pre-paid duties: Taxes included in your order total

  • Smooth delivery: No delays or additional payments

  • Professional service: Dedicated customs handling

If You're Charged Despite DDP:

  • Don't pay: This is a courier error

  • Contact us immediately: Forward payment request to support@sure-golf.com

  • We'll resolve: Handle directly with courier

  • Fast resolution: Usually resolved within 24-48 hours

International Customs Guidance:

Factors Affecting Duties:

  • Order value: Higher values typically mean higher duties

  • Product classification: Training aids may have specific classifications

  • Country policies: Each country sets own import rules

  • Trade agreements: Some countries have reduced duties

Minimising Customs Issues:

  • Accurate documentation: We provide proper customs forms

  • Honest declaration: All items properly declared

  • Professional handling: Experienced with international shipping

  • Proper packaging: Reduces inspection likelihood

Getting Customs Information:

  • Your local customs office: Best source for specific rules

  • Government websites: Official duty calculators often available

  • Sure-Golf guidance: We can share typical experiences for your country

  • No guarantees: Final duties determined by local authorities

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